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To generate a HAR file in Chrome
- Open Chrome and go to the page where the issue is occurring.
- Look for the vertical ellipsis button and selectĀ More Tools > Developer Tools.
- From the panel that appears, select theĀ NetworkĀ tab.
- Look for a round record button in the upper left corner of the tab, and make sure it is red. If it is grey, click the button once to start recording.
- Check the boxĀ Preserve log.
- Click the clear button to clear any existing logs from the network tab.
- Reproduce the issue while the network requests are recorded.
- Click the download button,Ā Export HAR, to download, and save the file to your computer:Ā Save as HAR with Content.
- Upload the HAR file to your ticket with tubics Customer Support for further investigation.
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To generate a HAR file in Firefox
- Open Firefox and go to the page where the issue is occurring.
- Open theĀ Network Monitor.
- Reproduce the issue while the network requests are recorded.
- Right-click anywhere under theĀ FileĀ column and clickĀ Save All As HAR.
- Save the HAR file somewhere convenient.
- Upload the HAR file to your ticket with tubics Customer Support for further investigation.
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To generate a HAR file in Safari
- Open Safari and go to theĀ DevelopĀ menu. If you don't see the DevelopĀ menu, follow the instructions in this article from the Safari User Guide:Ā Use the developer tools in the Develop menu in Safari on Mac.
- SelectĀ Show Web Inspector.
- Click theĀ NetworkĀ tab.
- Reproduce the issue while the network requests are recorded.
- Click theĀ ExportĀ icon and save the HAR file.
- Upload the HAR file to your ticket with tubics Customer Support for further investigation.
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To generate a HAR file in Edge
- Open Edge and go to theĀ Network tool.
- Reproduce the issue while the network requests are recorded.
- Export captured traffic as a HAR file.
- Upload the HAR file to your ticket with tubics Customer Support for further investigation.
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